Matt Redfern
IT Technician at Sigmatech It Services
Based in Mango Hill, Australia
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Seniority
Staff
Department
Information Technology
Location
Mango Hill
Industry
IT Services and IT Consulting
Company size
4
Contact information
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m•••••••@sigmatech.com.au
Phone
5 credits+61 ••• •••• ••••
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Background
About Matt Redfern
Presenting a poised and polished professional who has worked within the IT Tech Support and Service Desk industries for over 15 years, I have extensive experience working as a Service Desk Analyst and Team Leader as well as Hardware Tech Support/Technician. I can utilise my superior skills in lateral thinking, problem solving, customer service and adherence to company policies and procedures whilst working in a KPI driven working environment. Ensuring that the Customer or Client is given a flawless brand experience that both meets their needs and allows for the companies I have worked for to strive and attain the goals they have set. My work references will reveal I am a hard-working, reliable, problem solver that I am passionate and energetic enjoying the fast paced and dynamic nature of call centre roles, not afraid to do any task.
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