Matt Simpson
Customer Advisory Board at Toast
Based in Culver City, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Culver City
Industry
Software Development
Company size
7.5K
Contact information
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m•••••••@pos.toasttab.com
Phone
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Background
About Matt Simpson
Over 25 years of practical industry experience in restaurants, hotels, cafes and venues that have used every system available to streamline and maximize profits and revenue stream. • Proven track record of hiring, developing and mentoring high performing teams. • Progressive financial analysis of products and business models to weigh their respective ROIs. • Existing relationship with many third party platforms and vendors • Practical experience in system integrations • Expert knowledge of communication and marketing strategies to restauranteurs and food & beverage professionals • Leading by example with a practical “hands-on” approach to understanding and empathizing with user journeys and practical workflows • Creative and relentless problem-solving abilities • Recruiting, hiring and building teams • Training for both FOH and BOH • Helping define company culture • Delivering operational excellence • Maximizing revenue and overall profitability • Providing cost analysis and coaching • Opening numerous new restaurant and stores (varied concepts) • Auditing and optimizing existing systems • Implementing new systems from point of sale (POS) to payroll, purchasing to third party data tracking • Developing/costing menus • Implementing operational changes and improvements • Creating profitable beverage programs and beverage purchasing • Overseeing food safety, health department compliance
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