Matt Tabor
Operations Manager at Organic-Lock
Based in Charlottetown, Canada
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Seniority
Manager
Department
Operations
Location
Charlottetown
Industry
Environmental Services
Company size
3
Contact information
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m•••••••@organic-lock.com
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Background
About Matt Tabor
Ops leader who turns messy, multi-tool workflows into clean, measurable systems. I pair a civil-engineering foundation with hands-on platform ownership (Zoho One, Salesforce, Google Workspace, Make, Notion) to automate lead→CRM→support flows, standardize onboarding, and keep logistics/QC running without drama. Recent wins: consolidated the software stack (~30–40% cost down), rebuilt inbound and ticketing so median first response is <6 hours, reduced freight cost on priority lanes ~8–15%, and drove CRM hygiene to <1% duplicates. I led a Salesforce→Zoho cutover for a five-figure record set with dashboards, guardrails, and training—near-zero downtime and fast adoption. I report to the CEO, lead small teams, and partner cross-functionally (sales, support, ops, finance). My playbook: map the process, ship lightweight automations, publish clear SOPs, then instrument the metrics leaders actually use. If you need cleaner data, faster cycles, and lower costs without chaos, that’s my lane.
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