Verified recordTelecommunications

Matt Thompson

Customer Relations Manager at Simplicity Group

Based in Belfast, United Kingdom

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Seniority

Manager

Department

Customer/Client Service

Location

Belfast

Industry

Telecommunications

Company size

45

Contact information

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Email

1 credit

m•••••••@simplicity.group

Phone

5 credits

+44 ••• •••• ••••

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Background

About Matt Thompson

Experienced Operations Manager with a demonstrated history of working in the telecommunications industry. Skilled in Negotiation, Microsoft Word, Retail, Sales, and Customer Relationship Management (CRM). My core beliefs are that every customer needs to be treated in a bespoke manner. Not one customer is the same. You must work to build a rapport and ensure you know your customer. Customers are not a number or stat. Customers can not be managed by a script. Treat your customer like they are your only customer.

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