Matteo Trabalza
Director of Operations at Facile.Energy
Based in Abano Terme, Italy
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Seniority
Director
Department
Operations
Location
Abano Terme
Industry
Renewable Energy Semiconductor Manufacturing
Company size
17
Contact information
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m•••••••@facile.energy
Phone
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Background
About Matteo Trabalza
As the Head of Voluntary Collections at PRA Group, a Nasdaq-listed company and a global leader in acquiring and collecting nonperforming loans, I have over six years of experience in managing the start-up, transition, and operation of the internal phone collections business unit. I am responsible for a team of 50+ agents and team leaders, and for ensuring the P&L margin meets or exceeds the company target. My core competencies include financial planning, debt recovery, profit and loss, and management of cross-functional projects in digital transformation. I have successfully negotiated with banks, developed a multi-product strategy, implemented new collections strategies, and managed a Romanian call center from start to finish. I have also received multiple awards for my innovative ideas and outstanding performance. I am passionate about continuous improvement, people management, adaptability, and cooperation. My mission is to deliver value to the company, the clients, and the consumers, while maintaining the highest ethical and professional standards.
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