Verified recordRetail

Matthew Barlow

Customer Escalations Manager at Next

Based in Whetstone, United Kingdom

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Seniority

Manager

Department

Customer/Client Service

Location

Whetstone

Industry

Retail

Company size

25K

Contact information

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Email

1 credit

m•••••••@next.co.uk

Phone

5 credits

+44 ••• •••• ••••

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Background

About Matthew Barlow

I have worked a Next for some years now and it is a fantastic company to work for. I have developed as a person individually and professionally and Next have been a massive part of this. I have progressed from a Customer Service Advisor to a Team Manager and now a Duty Manager. There is always opportunities to develop on current skills or learn new ones. There are a number of development programmes you can be enrolled on and awards you can achieve if you have the passion and drive to make things happen. I have previously been awarded the ‘Exceptional Service Award’ back in 2019 for implementing new processes to save costs for the company and identifying issues that may have a large impact on our customers.

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