Matthew Baughn

Background

About Matthew Baughn

Greetings from within the trenches of Alaska Airlines Flight Operations. My team is responsible for overseeing the load planning and weight/balance process for Alaska Airlines Boeing and Airbus flights (updated: we are once again an all-Boeing fleet) in accordance with FAA regulations, department processes and procedures, and company policies. My duties include supporting station agents and flight crews for pre-departure load planning. I also provide expertise on the weight and balance system, load planning process, and aircraft loading policies and procedures. I interface with other System Operations Control (SOC) personnel to maximize payload and mitigate load planning issues. I monitor system alerts and communicate issues to SOC personnel, flight crews or station agents as well as analyze automated system data feeds and assist in reporting, troubleshooting, and resolving issues. I also monitor irregular operations and communicate with dispatcher and station agents in a timely manner and provide oversight and manual manipulation of flights that are not automatically processed by the weight and balance system. I monitor the fuel ordering process and ensure fuel slips are generated by the system, communicate revisions to stations, and provide manual manipulation when necessary.