Matthew Brill
Sr Business Development Manager at Extreme Networks
Based in Boston, United States
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Seniority
Manager
Department
Sales & Business Development
Location
Boston
Industry
Software Development
Company size
4K
Contact information
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m•••••••@extremenetworks.com
Phone
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Background
About Matthew Brill
I am a very experienced professional, most recently tasked as a Renewals and Retention Manager at ClickSoftware, Renewal Account Executive at Rocket Software and as an Account Manager - Services and Support at SAP. I'm entirely focused and dedicated to the notion that the success of my clients and of my team is all that matters. I initiate and cultivate meaningful relationships with customers, starting post-contract and continuing throughout the customer lifecycle. Customer success is, quite literally, success in deploying and utilizing my company's solutions as well as realizing value and maximizing usage. All the while, driving 100% customer satisfaction. I take great pride in acting as the voice of the customer through the entire sales cycle. Conveying their experiences, utilizing their feedback, and distributing their suggestions throughout my company. This is all essential to business success which enables me to mitigate risk and attrition, increase customer satisfaction and boost revenue from cross-selling and up-selling our services and solutions.
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