Matthew Cagle
Director of Strategic Operations at Bug Tussel
Based in Green Bay, United States
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Seniority
Director
Department
Operations
Location
Green Bay
Industry
Technology; Information and Internet
Company size
70
Contact information
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m•••••••@btussel.com
Phone
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Background
About Matthew Cagle
Dedicated, innovative management professional with extensive customer care experience recognized for developing training aids, quality assurance initiatives, and managing vendor performance at offshore call centers. Analytical strategist skilled at successfully meeting and exceeding organizational goals and targets, credited with optimizing call center productivity and performance. Collaborative communicator continually focused on building positive vendor relationships and promoting cooperation across business lines to drive comprehensive customer care approaches and enhanced profitability.
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