Matthew Decaro
Customer Service Representative at Empire Today
Based in Nazareth, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Nazareth
Industry
Retail
Company size
2.3K
Contact information
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m•••••••@empiretoday.com
Phone
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Background
About Matthew Decaro
As a Lead Technician at uBreakiFix by Asurion, I oversee the repair of various devices, such as smartphones, tablets, laptops, and gaming consoles, ensuring quality and customer satisfaction. I have earned multiple certifications from Apple and Samsung, as well as WISE Level I, demonstrating my proficiency and expertise in device repair. I started my career in the retail industry as a Verizon Expert at Best Buy, where I gained valuable skills in sales, sales operations, and sales management. I also completed a vocational program in Information System's Technology at Career Institute of Technology, enhancing my knowledge and interest in technology. I am passionate about learning new skills, solving problems, and delivering excellent service to customers.
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