Verified recordGround Passenger Transportation

Matthew Godwin

Business Development Manager at Nexus

Based in Newcastle Upon Tyne, United Kingdom

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Seniority

Manager

Department

Sales & Business Development

Location

Newcastle Upon Tyne

Industry

Ground Passenger Transportation

Company size

1.4K

Contact information

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m•••••••@nexus.org.uk

Phone

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+44 ••• •••• ••••

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Background

About Matthew Godwin

My Contact details are- 07738 - 840508. matthewgodwin@hotmail.co.ukSenior Manager with a significant record of building team and individual performance, capability and compliance through the design and delivery of highly focused training and coaching. This is coupled with significant experience of successfully leading medium sized customer facing teams within the Retail sector through periods of substantial changes in technology, services, products and improved protocols.Key Areas of Expertiseo Lead customer service teams through significant changeo Design & deliver range of classroom training programmeso Resource Planning and Compliance for business growtho Train & coach team on new product, process & serviceso Design and implement new customer service strategyo Build and develop relationships with key customerso Manage people, operations & compliance accountabilitieso Resolve a variety of complex customer requirements

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