Matthew Hinkle

Background

About Matthew Hinkle

General Manager, Thousand Oaks Sales & Delivery | Tesla Motors With 20+ years of leadership in retail management and customer service, I bring a unique blend of cultural insight, team development, and customer-centric execution to Tesla’s mission. My career began in the surf/skate/snow industry, where I worked with pioneering brands that shaped entire markets and redefined what it means to build community around a product. That experience taught me that true success lies in culture, authenticity, and delivering experiences that resonate far beyond the transaction. At Tesla, I apply those principles to elevate the sales and delivery journey for a high-caliber clientele. I specialize in training and empowering teams to be both personable and professional, ensuring every interaction reflects Tesla’s commitment to excellence. My focus is on building trusted relationships, creating seamless processes, and delivering a customer experience that matches the innovation and prestige of the Tesla brand. Core strengths include: • Building and leading high-performing, customer-focused teams • Cultivating culture and community to strengthen brand loyalty • Driving premium client experiences with professionalism and care • Aligning people, process, and mission to deliver operational excellence • Balancing efficiency with the human touch in every customer interaction Dedicated to making the Tesla ownership experience as inspiring and memorable as the vehicles themselves.