Matthew Holz
Virtual Branch Support Analyst at Citi
Based in Elgin, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Elgin
Industry
Financial Services
Company size
190K
Contact information
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m•••••••@citigroup.com
Phone
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Background
About Matthew Holz
After graduating college with a BA in History and a minor in Education and International Relations I became an independent sales associate representing Aflac. The sales skills I acquired from Aflac led me to my first position at Citigroup as a bank teller. As a teller, and later a teller manager, I honed my customer service, sales and operational skill set. This experience eventually took me to become an Assistant Branch Manager, where I further developed my proficiency of banking policy and operations. This, along with the analytical skills fostered by attaining a BA in History, assisted in me becoming a Virtual Branch Support Analyst for Citi; where I now remotely oversee the banking quality control, operations and risk management for multiple branches across the country.
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