Matthew Kleckner

Background

About Matthew Kleckner

Deeply committed leader who specializes and has a high aptitude for managing solutions designed for the social service industry; specifically, income support programs such as Unemployment Insurance, TANF, and SNAP as well as health and human services programs such as Medicaid, Welfare and Child Care I play a strong leadership role tying our efforts and achievements to key objectives and success of our clients. This has been accomplished through: • Developing processes and procedures created to ensure strong, repeatable, best-of-industry standards for functional agency improvements. • Successfully eliciting the mandated policy requirements needed for future state of business operations. • Implementing new state-of-the-art case management and financial systems by collaborating with cross-functional and cross-sector teams in a wide variety of business forums, thereby becoming a trusted adviser to our clients. Key skills - Business Analysis (Social Services Industry)- Business Process Re-engineering - Client Relationship Management - Project Management (incl. Planning, Coordinating and Leading)- Resource Management (incl. Vendor Management)- Financial Reporting - Statistical Reporting and Analysis - Test Cycle Management and Delivery