Matthew Kline
Sr Learning Specialist, Quality Systems and Advanced Manufacturing at Mount Wachusett Community College
Based in Acton, United States
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Seniority
Manager
Department
Manufacturing & Production
Location
Acton
Industry
Higher Education
Company size
775
Contact information
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m•••••••@mwcc.edu
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Background
About Matthew Kline
Perhaps it's intrinsic or perhaps it's been cultivated through a journey across seemingly disparate fields-from philosophy to jazz to IT multimedia training to teaching math to founding two businesses (one in consulting/training, another in food)-but the result is strengths in multiple frames of intelligence that I bring to running a business, a training department or multimedia projects. AWARD-WINNING PRODUCT DEVELOPMENT EXPERTISE. Whether a multimedia training course or, more recently, gourmet specialty foods, developing innovative products is one of my fortes. My training videos have won gold awards from CINE, CINDY (IFPA), and the NY and Chicago Film Festivals. EXPERIENCE IN A WIDE RANGE OF INDUSTRIES. My roots are in IT multimedia training with IBM. However, through my custom training, consulting with Kline and Company, and as Director of Training at Brooks Automation, I have worked in many other industries, including aerospace, appliances, automotive, consumer products, defense, IT, manufacturing, pharmaceuticals, semiconductors, and textiles. ENTREPRENEURIAL WITH HANDS-ON EXPERIENCE IN ALL ASPECTS OF A BUSINESS. Whether running start-ups, managing a training department or a multimedia project, I have been deeply involved in all aspects of a business-from business plans and raising capital, P&L responsibility, leading an organization, product development, marketing and sales, to customer support. Some results: • Increased customer satisfaction +30% & revenue +200% • Authored 150+ IT courses; recognized with CINE, CINDY, NY & Chicago Gold Awards. • Reduced costs -30% with ROI • Authored best-selling SPC course. Specialties:business development, business plans, customer support, customer satisfaction, eLearning, LMS, marketing, sales, multimedia training development, product development, product management, P&L, project management, process improvement, sales training, strategy, team leadership, technical training, training trainers.
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