Matthew Labbate

Field Services & After-hours Service Desk Manager at First Focus

Based in Perth, Australia

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Seniority

Other

Department

Other

Location

Perth

Industry

IT Services and IT Consulting

Company size

300

Contact information

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Email

1 credit

m•••••••@firstfocus.com.au

Phone

5 credits

+61 ••• •••• ••••

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Background

About Matthew Labbate

Accomplished IT leader with 11 years of experience in enterprise MSP environments, specialising in people leadership, business management, technical operations, process optimisation, and customer service. Renowned for leadership through empathy, I build happy, high-performing global teams across remote landscapes. Versatile and results-driven, I excel in supporting diverse sectors, including government, professional services, mining, and not-for-profits. Adept at using agile methodologies to deliver outcomes, I transform raw data into actionable insights through sophisticated Power BI dashboards. With 16 years of customer service experience, I possess exceptional interpersonal and communication skills, consistently exceeding customer expectations and maintaining the highest standards of service excellence.

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Matthew Labbate Email & Phone Number @ First Focus | Kipplo Discover