Matthew Leyland

Background

About Matthew Leyland

A Senior Leader in the property and casualty insurance industry with a 26 year track record of success in People Management, Process Improvements and outstanding Project Management. Recognized for consistently enhancing the overall customer experience demonstrated by consistent increases each year in Retention and Referral business. Recognized for having a consistently high level of employee engagement with job satisfaction. Also recognized as having wide ranging experience in systems associated across the BMS spectrum, telephony systems, Analytical tools, and Reports analysis. CORE COMPETENCIES INCLUDE- Analytical problem solver - Project Management - Strong and Compassionate People Management and Leadership - Strong communication skills - Customer Service oriented - Works with minimal supervision and utilizes independent judgement - Ability to prioritize myself and others in a high stress/volume environment - Training and Coaching - Highly adaptable - Able to Liase or Lead across various lines of business, HR and IT - Proven organizational and time management skills - Highly dedicated and trustworthy - Advanced Technology skills - Strong Operational mindset constantly looking for efficiencies and profitability through Technology implementations