Matthew Lyman
Head of Customer Experience at Waterfront Logistics
Based in Los Angeles, United States
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Seniority
Director
Department
Customer/Client Service
Location
Los Angeles
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
57
Contact information
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m•••••••@waterfrontlogistics.com
Phone
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Background
About Matthew Lyman
At Waterfront Logistics, I focus on shaping exceptional customer experiences through strategic collaborations and a deep understanding of operational efficiency. My customer-first mindset and expertise in data-driven decision-making and performance optimization have been crucial in my Head of Customer Experience role, where I leverage key performance indicators to drive service excellence. Previously, at the Port of Long Beach, I played a key role in completing major infrastructure projects and improving port accessibility. My ability to navigate complex logistics challenges with innovative solutions has consistently boosted operational performance and customer satisfaction. Driven by a passion for supply chain excellence and stakeholder collaboration, I am committed to delivering results that drive efficiency and customer satisfaction. Let’s connect to explore how I can support your logistics and supply chain goals.
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