Matthew MacEachern

Background

About Matthew MacEachern

As a strategic and solution-focused professional, I offer experience leading multiple projects and programs, directing company-wide operations, and executing growth plans to meet and exceed corporate objectives. With over 11 years of experience, my greatest successes are based on excellence in business development, operations management, and program administration. I am known for training new employees, teams, and department executives on best practices to mitigate potential issues, minimize costs, and improve the operational effectiveness of programs. A few of my career highlights include: • Exemplary academic qualifications, with a Bachelor of Science in Criminology (Business Option) and a Lean Six Sigma Project Management Certification (Yellow Belt). • Accomplished best in company customer satisfaction KPI of 71% and recognized for the best employee net promoter score of 73% in 2021. • Delivered impeccable support in the training and development of associates resulting in over 50 direct reports receiving promotions. • Established the 1st unrepresented claims operation in NJ that saved roughly $12MM in loss payment expense. I look forward to meeting you! You can reach me at matthewjamespsu@gmail.com. AREAS OF EXPERTISE Operations Management, Project Administration, Program Management, Leadership Development, Team Leadership, Strategic Planning, Data Analytics, Problem Resolution, Business Development, Process Improvement, Relationship Building, Effective Communication