Matthew McCarthy

Background

About Matthew McCarthy

I am a customer service professional with 10 years of experience across Retail, banking, insurance and automotive finance. I also have 3 years of accounting experience in non profit, banking and automotive manufacturing. I have bachelors of accounting degree. I hope to obtain my MBA in the next 5 years, so I can be a more effective leader of tomorrow. But in the meantime, I strive to lead by example and by making the people around me better by encouraging them and building them up. I enjoy putting in whatever work is necessary to make organizations and departments succeed. I combine my knowledge of financial services, automotive products and customer service for creating great experiences for external customers. But it doesn’t stop there. It also begins with creating satisfaction internally and constant Change management to improve internal systems and processes. The more operationally efficient we can be and with our people and with the systems we use, the more productive we can be, and thus provide a better experience for our customers. I’m proud to work at BMW because we have great products and even better people. Excited to be a part of the future growth!