Matthew Old
Head of Recruitment & Service Delivery at Lucid Support Services Ltd
Based in Milton Keynes, United Kingdom
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Seniority
Other
Department
Other
Location
Milton Keynes
Industry
Information Technology and Services
Company size
48
Contact information
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m•••••••@lucid-support.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Matthew Old
A strategic and transformative Head of Recruitment & Service Delivery with over 20 years' expertise in talent acquisition and IT consulting services. Proven track record of building and leading high-performing teams that consistently deliver exceptional results across multiple sectors including Managed Services, VAR, Engineering, Financial, and Pharmaceutical industries. Demonstrated success in combining recruitment excellence with service delivery innovation, managing end-to-end operations from talent acquisition to project execution. Skilled in developing comprehensive strategies that align organisational objectives with market demands whilst maintaining a focus on quality and efficiency. Core Strengths: • Strategic Workforce Planning & Talent Acquisition • Team Leadership & Performance Optimisation • Project Delivery & Risk Management • Client Partnership Development • Process Innovation & Technology Implementation • Budget Management & Resource Allocation Key Achievements: • Revolutionised recruitment operations through implementation of data-driven metrics and modern applicant tracking systems, significantly reducing time-to-fill whilst improving candidate quality • Successfully delivered over 300 IT projects, ranging from enterprise-wide deployments to specialised implementations • Developed and executed comprehensive talent acquisition strategies resulting in successful placement of specialised IT consultants across multiple sectors • Built and mentored high-performing teams across recruitment, service delivery, and business development functions • Established robust processes for project delivery that maximise efficiency and client satisfaction whilst minimising operational risks Industry Expertise: • IT Consulting & Staffing Services • Managed Services & VAR • Engineering & Technical Solutions • Financial Services • Pharmaceutical Sector Leadership Philosophy: I bring a meticulous and consultative approach to both talent acquisition and service delivery, ensuring alignment between organisational goals and client expectations. My focus on building strong stakeholder relationships, combined with deep industry knowledge and technical expertise, enables successful outcomes in both permanent and project-based staffing solutions.
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