Matthew Pagliaro

Background

About Matthew Pagliaro

Enthusiastic and positive IT professional, with a passion for Enterprise Platform Management, User Behavior Analysis, Business Operations/Analysis and Process Improvement as well as Identity and Access Management. I'm interesting in mid-to-senior leadership roles in Business Analysis, ServiceNow Consulting, IT Product Ownership, or ITSM Architecture. I have years of experience developing new IT processes from the ground up, particularly around Incident and Request Management, Field Services, Asset Management, Identity Management and other core IT service business processes. I have a wide array of experiences with technologies of all stripes that can be applied to your organizations unique needs. My passion for guiding people through identifying their strengths and coaching to their opportunities for growth have made me a successful leader in a competitive consulting market. My specialty is identifying and articulating patterns in business operations and helping organizations to run more effectively in any industry, under a wide range of regulatory environments. I've worked within Healthcare, Education (K-12 and Higher Ed.) and Retail Operations. Whatever challenges your enterprise is facing I can help provide vision and direction to your staff!