Matthew Purcell

Background

About Matthew Purcell

Results oriented professional with an aptitude for quickly adapting to any career environment and situation. Possess a high level of interpersonal and communication skills with a proven track record of 98% customer satisfaction throughout my career. Being detail oriented and efficient has lead to high completion of company projected goals including completing all three initial BellSouth Service Technician training courses in a record three months. Highly motivated in the area of continued education in order to further enhance my personal skills and grow within the company; was able to complete Bachelors in Business while working full time and maintaining a family of six. Possess comprehensive experience in all office functions including: Technical proficiency in MS Word, Excel, PowerPoint, Cisco Document creation and maintenance Customer service, screening incoming calls, problem resolution and scheduling Meeting coordination Project tracking Auditing of orders as well as some financial statements. Cost estimation, expense tracking and reporting Completed VMware Horizon View: Install, Configure, Manage [V5.2] Course Completed Esri Desktop 1,2, and 3 training Proficient with Symantec Backup Exec