Matthew Sims
IT Support Specialist at Marine Rescue Nsw
Based in Cronulla, Australia
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Seniority
Staff
Department
Information Technology
Location
Cronulla
Industry
Maritime
Company size
191
Contact information
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m•••••••@marinerescuensw.com.au
Phone
5 credits+61 ••• •••• ••••
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Background
About Matthew Sims
Accomplished I.T. professional with proven expertise in technical support and efficiency in diagnosis, troubleshooting and repair. Excellent communication skills, working with customers, senior management, international colleagues and 3rd party suppliers, with experience in providing training and advice, and effectively managing a team. Proactive and organised, recognised for the ability to work diligently to meet deadlines and solve problems, providing on-the-spot assistance and effectively managing and prioritising workload. Sensitive to working within a high-level security environment, ensuring all data protection policies and handling processes are adhered to. 17 years experience in installing, troubleshooting and documenting HMG Wide Area and Local Area computer networks. Specialties: HMG Information Assurance, Network Encryption Hardware, Wide Area Networking, Network Troubleshooting, Windows Troubleshooting (3rd line support)
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