Matthew Spain
Information Technology Help Desk Technician at Salem Web Network
Based in Colonial Heights, United States
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Seniority
Staff
Department
Information Technology
Location
Colonial Heights
Industry
Technology; Information and Internet
Company size
187
Contact information
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m•••••••@salemwebnetwork.com
Phone
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Background
About Matthew Spain
With over a decade of IT experience, I am pursuing a career in communications. As an IT Help Desk Technician at Salem Web Network, I honed my problem-solving, technical, and communication skills. In a previous role, I provided technical support for QubicaAMF bowling equipment, resolved complex computer issues, and ensured customer satisfaction while developing, strengthening, and growing customer relationships. I recently earned a master’s in Public Relations and Corporate Communications from Georgetown University. I completed a capstone project that involved developing a professional strategic plan from start to finish at Eagle Publishing. This allowed them to better meet their metrics, engage with their target audience more efficiently, and streamline workflows. As an Eagle Scout, I bring leadership, teamwork, and a commitment to service to everything I do. I'm excited to apply my communication skills and strategic mindset to a mission-driven organization.
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