Matthew Thorne
Technical Team Leader at Yunex Traffic
Based in Poole, United Kingdom
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Seniority
Manager
Department
Information Technology
Location
Poole
Industry
Technology; Information and Internet
Company size
1.9K
Contact information
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m•••••••@yunextraffic.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Matthew Thorne
I have been with Yunex / Siemens since 2008. I have been dedicated to delivering exceptional customer service and fault triage and support for our esteemed clients. My expertise lies in handling client-end operations, as well as managing the Sap based fault system, Inview and UTC and Stratos systems. As a team leader for the managed service team, my primary goal is to ensure that we provide you with an outstanding service experience. In addition to customer support, I also play a pivotal role in conducting monthly update meetings with our customers, utilising Microsoft Teams to keep everyone informed. Furthermore, I extend my support internally to assist with other Yunex contracts and projects fostering a collaborative environment. I am committed to delivering the highest level of service and support.
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