Matthew Waite

Background

About Matthew Waite

Highly qualified technical management professional and dynamic leader with proven success in managing cross functional teams in the semiconductor equipment service and support field. Thrives in fast-paced, high-standard environments. Holds the ability to navigate ever-changing business needs, identify industry trends, and improve customer experiences due to knowledge and expertise regarding highly technical and complex product lines. Excels in balancing the interests of stakeholders through cultivating multi-level organizational interactions and through leadership, strategic collaborations, opportunity identification, business decisiveness, and KPI development/management. Resourceful, cross-functional, and proven leader with a track record of ensuring timely acquisition of products, services, and equipment while driving contract compliance. Unique ability to implement solutions for customers by establishing and maintaining lines of communication between field and functional teams for collaboration. Focused and committed to quality management. Effectively leads campaigns supporting warranty functions, service contracts, parts sales, billable calls, etc, utilizing communication and relationship management skills to drive profitability through value-added expert consultations with partners, suppliers, and customers while ensuring budgets are spent with biggest impact purchases.