Matti Mikkola
Customer Success Manager at Csit Finland Oy
Based in Helsinki, Finland
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Seniority
Staff
Department
Customer/Client Service
Location
Helsinki
Industry
IT Services and IT Consulting
Company size
15
Contact information
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m•••••••@csit.fi
Phone
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Background
About Matti Mikkola
Latest Job, I started in 2021 with a StartUp company Dilaw, as a Head of Growth. Dilaw is a Legal Tech company, with compliance legal tech service for Hospitals, Health Tech Companies, Wellbeing- and Diagnostic companies. From Year 2019 to 2021 I worked with Smartlock IoT company Pindora, as a Sales Manager and Customer Success Manager, also as a investor and still a Partner. From Year 2018-2019, I was introduced to other ERP / CRM system Taimer. The Taimer is a 100% Finnish solution for design and service companies, Media, Advertising, Engineering, Architect, Maintenance, Cleaning, etc. My role there was Key Account Manager. Years 2016-2017 my project was to enhance the sales of File Gallery Oy. During that period I worked there as a Adviser and Sales Manager. File Gallery is a ERP / MIS for Graphics industry. Worked as a manager in Sanoma from year 1994. Last ten Years as a Development Manager. In several different development and client projects, including streamlining and product development. Before that worked as a independent entrepreneur, publishing and advertisement processes. My firs and biggest project has been developing the total automated prepress workflow in 2003. After that the automation conversion process for postpress national interface 2007-2011. Media and digitization. Latest biggest innovation and development project was how to transfer the material from workflow to web with no manual work phases, meaning that clients just creates one material for the workflow and the system takes care the print, web, mobile etc. materials automatically, embedded system. More when working with teams, my role has been a facilitator and innovator. Result was the IDEA process that can be embed in any company, as a normal daily routine, not as a extra painful process that needs special attention. It crows like a plant, and supports the company's businesses. And most of all my work has been daily routines with clients, co-operators and sales-teams in different roles that supports best the developing and answers best to the needs of the client. I'm at my best when something needs to be conceptualized. Keywords Legal Tech - Media - Sales - Project - ICT - HTML, PHP, CMD - FST - QUICKEYS - PrePress - PostPress - Publishing - Adobe, Office - B2B - ERP - MIS - IOT - IPMA CERTIFICATE
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