Maurice Helm
Sr Manager Customer Service at Health Care Service Corporation
Based in Dallas, United States
7-day free trial · no credit card
Seniority
Manager
Department
Healthcare & Human Services
Location
Dallas
Industry
Hospitals and Health Care
Company size
21K
Contact information
Reveal Maurice's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
m•••••••@hcsc.com
Phone
5 credits+1 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Maurice Helm
Dynamic, results-driven Sr. Operations Leader with over 20 years of experience leading cross-functional teams, optimizing performance through people development, transformational development and execution with strong change management. Driving Net Promoter Score (NPS) and Customer Satisfaction (CSAT) and Customer Effort Scores (CES) across BPO and customer service environments. My unique industry diversity and project management background as been instrumental in developing and leading process improvement initiatives, that has resulted in increased efficiency and operational cost reductions. Industry experience includes Healthcare, Financial Services, SaaS, Human Capital Management. Core Competencies: Transformational Leadership | People Development | Customer Experience Strategy | Process Optimization | OKR & KPI Management | Onshore-Offshore Leadership | Workforce Management | Training Development | Telephony Technology | Customer Relationship Management (CRM)
Decision-makers
Other people at Health Care Service Corporation
- PVStaff
Pushpam Vaidya
Senior Systems Analyst · Information Technology
- TSOther
Theresa Stevens
Manager · Other
- ALManager
Amanda Lovelady
Client Implementation Consultant · Operations
- RGManager
Ramesh G.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas · Healthcare & Human Services
- BSStaff
Barbara Smith
Sr Claims Tech · Healthcare & Human Services
Build a list of verified contacts at Health Care Service Corporation
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Maurice
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime