Mauricio Perez

Background

About Mauricio Perez

Executive, generalist profile, with solid experience in the areas of Processes, Operations, Market Intelligence, Customer Success, Strategic Planning, Marketing and T&D with expertise in Branding, Retail, Service Quality, Consumer Behavior and People and Leader Development Consulting, acting in last 20 as Consultant and Professor for large companies and renowned educational institution, highlighting: IBMEC, CONBRASCAN, Centro Cultural e Universitário Botafogo and Centro Universitário da Tijuca. Management of multifunctional teams of up to 20 people contributing to continuous learning with excellence for training and qualification of employees, as well as the development of softs skills. Expertise in creation, elaboration, execution and monitoring of new product / service development projects through research and monitoring of market competitors, carrying out product analysis, solutions and strategies. Performance of 13 years in strategic management and execution of operational processes in the educational services segment of two Cultural Centers in Rio de Janeiro, working with budget control, development of multidisciplinary projects and monitoring of KPI`s, in addition to customer service and maintenance. Excellence in creation and execution of T&D projects in companies for the development of high performance teams, leaders and successors, in addition to the improvement and self-knowledge of employees' softs skills. People management skills, analytical skills, problem solving, understanding of flows / processes, ownership and focus on results aligned with the organizational strategic objective. Mauricio Perez 55 21 982837810 mauricio10@gmail.com Skype: live: mauriciodp1968