Max Black

Background

About Max Black

I’m a collaborative, people-first Change Management Leader with over 8 years of experience driving enterprise transformations that stick. Whether leading global initiatives or coaching teams through change, I focus on creating inclusive, sustainable strategies that align people, processes, and purpose. My passion lies in co-creating solutions with stakeholders—solutions that not only meet organizational goals but also strengthen culture, improve engagement, and enable long-term growth. From leading change across M&A integrations affecting employees to increasing Salesforce adoption by 77% in just six months, I’ve built a reputation for translating complex transformations into outcomes that matter. I’ve led over 20 large-scale projects across digital, cultural, and operational change, always with a human-centered approach. Along the way, I’ve helped reduce resistance, foster inclusive environments, and support teams through everything from service transitions to cultural realignments—often grounded in frameworks like ADKAR, ITIL, Kanban, Scrum, Product, Waterfall, etc. At the core of my work is a belief: when people feel supported and heard, transformation isn’t just possible—it’s lasting.