Max Newman
Service Desk Manager at Servier Pharmaceuticals
Based in Boston, United States
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Seniority
Manager
Department
Information Technology
Location
Boston
Industry
Pharmaceutical Manufacturing
Company size
949
Contact information
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m•••••••@servier.us
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Background
About Max Newman
With over 9 years of work experience in IT service desk management and support, I am currently leading the service desk team at Neumora, a biotechnology company that develops innovative therapies for rare diseases. I am responsible for overseeing the daily operations and projects of the service desk, ensuring the quality and efficiency of the IT support services, managing the vendor relations, and automation of the Service Desk functions. Before joining Neumora, I was the service desk manager at Verve Therapeutics. I have strong skills in Office 365 administration, ServiceNow, Active Directory, and MSP management. I am passionate about improving the IT service delivery and customer satisfaction, and I enjoy working with diverse and collaborative teams. I am always eager to learn new technologies and best practices, and I strive to contribute to the mission and vision of Neumora.
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