Max Thompson

Background

About Max Thompson

With over a decade in the automotive industry, I have grown from hands-on technician to Store Manager, leading high-performing teams to exceed sales, service, and customer satisfaction goals. My journey has been fueled by a passion for continuous improvement, earning ASE certifications that strengthen my technical foundation while driving operational excellence. As a Store Manager at Firestone Complete Auto Care, I oversee all aspects of store operations — from optimizing workflows and managing budgets to coaching and developing my team. I take pride in creating a results-driven, customer-focused environment that consistently delivers on performance metrics, including sales growth, tire goals, and profitability. My leadership philosophy centers on empowering my team, fostering accountability, and building a culture where exceptional service is the standard.