Maxime David
Quality and Customer Insights - Group Manager at Wix
Based in Ireland
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Seniority
Manager
Department
Other
Location
Ireland
Industry
Software Development
Company size
7.6K
Contact information
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m•••••••@wix.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Maxime David
In my previous role, I collaborated with Operations and Quality teams across EMEA and APAC sites. I successfully supervised teams with a strong emphasis on analytics and coaching, focused on improving quality key performance indicators (KPIs) and implementing measures for performance and quality enhancements. Additionally, I supported the establishment of various outsourcing and internal sites for customer support and services throughout EMEA. Currently, I have assumed responsibility for the Quality and Customer Insights program at Wix. I strongly believe in sharing experiences and working collaboratively with cross-functional teams. My approach involves consistently considering the broader perspective and striving to find intelligent solutions for intricate business requirements.
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