Maxine Swayne

Background

About Maxine Swayne

PROFILEI am a Financial Services Executive with diverse leadership experience within Global Fortune 100 and 500 companies. My experience lies in defining business problems and developing and executing solutions; driving program management of large and medium scale initiatives; I have a proven track record in consensus building, management and mentoring in challenging situations. Key skills include: • Execution of complex diversity, equity and inclusion initiatives across multiple internal business lines and economic empowerment at the local, national, and international level• Development and implementation of money movement strategies for faster payments including RTP, Zelle, Request for payment, bill pay and mobile; development and implementation of fraud detection strategies for ATM, Debit, Remote Deposit Capture, Online, and wire (Consumer and Commercial) • Operations and Risk Management for ATM, Debit, Remote Deposit Capture, eCommerce/mCommerce/eBusiness• Execution of FFIEC assessments and development of strategies to ensure compliance• Execution of mergers, consolidations and transitions• Technical and business systems management integration•Strong technical and business systems management integration skills• Demonstrated contingency planning, business continuity and disaster recovery planning and execution experience• Relationship building and management of geographically diverse teamsSpecialties: Strategy, development and execution for industry-leading strategies through partnerships and collaboration with EWS/Zelle, The Clearing House/RTP, IBM, Actimize: faster payments, RTP, Zelle, RFP, agile development and portfolio management and reporting; fraud detection & resolution operations; Risk mgmt for technology & operations; compliance for AML/ADA/Reg E/FFIEC; strategic design & execution; program & project mgmt/Six Sigma; process design/re-engineering; contingency planning/disaster recovery; vendor management; website development; authenticated site development & mgmt; customer experience/usability; audit; governance; cyber-security; relationship management