Maxwell Sinard

Background

About Maxwell Sinard

I am a passionate client success and operations leader with a strong track record of driving strategic outcomes across healthcare, insurance, and professional services. With over a decade of experience managing large-scale operations, cross-functional teams, and client portfolios, I specialize in turning complex challenges into streamlined, results-driven solutions that elevate client experience and fuel long-term business growth. At Optum, I lead high-performing teams responsible for appeals, claims, and onboarding processes—delivering 98% compliance while enhancing client satisfaction and operational efficiency. Recognized repeatedly for leadership and excellence in service delivery, I’ve built training programs, streamlined workflows, and driven interdepartmental collaboration to ensure scalable, sustainable success. My background spans case management, project execution, account leadership, and regional sales—all united by a common thread: a client-first mindset, analytical problem-solving, and a commitment to excellence. Whether managing 60+ brokers, leading healthcare exchange integrations, or launching regional performance strategies, I bring the same level of focus, integrity, and innovation to every engagement. My background spans case management, project execution, account leadership, and regional sales—all united by a common thread: a client-first mindset, analytical problem-solving, and a commitment to excellence. Whether managing 60+ brokers, leading healthcare exchange integrations, or launching regional performance strategies, I bring the same level of focus, integrity, and innovation to every engagement. I thrive in dynamic environments where I can champion both people and processes—and I’m always seeking new ways to drive value through operational excellence and deep client relationships.