Mayank Sharma

Background

About Mayank Sharma

I am a results-driven Business and Billing Analyst with over 2 years of experience in implementing and optimizing ERP solutions (JD Edwards Oracle, Degama) to streamline billing, pricing, and data management processes for large-scale operations across North America. At IKO Industries, I contributed to major ERP upgrades and process automation initiatives — reducing manual workload by 40% and increasing billing accuracy by 80% through structured workflows and cross-functional collaboration. I have a proven record of working closely with Project Managers, Business Analysts, and Finance Teams to ensure seamless billing distribution, accurate reporting, and on-time client delivery. My technical proficiency spans ETL (Tableau, SQL), JIRA, Oracle, and Microsoft Dynamics 365, with strong command over BRD documentation, requirement analysis, and data migration (ETL) under Agile and Waterfall frameworks. I am passionate about improving financial workflows, automating manual processes, and contributing to digital transformation projects that create long-term business value. I’m currently seeking opportunities in Business Analysis, Billing Operations, or ERP Implementation where I can apply my analytical mindset, stakeholder management skills, and continuous improvement approach to deliver measurable results. As a Marketing Manager in 2018-2019, I amplify brand value and drive sales and revenue by designing and implementing robust, multichannel marketing solutions. I also have a strong background in streamlining marketing operations by optimizing costs, building high-performing teams, and leading strategic business and client partnerships. One of my biggest strengths is positively impacting the bottom line by expanding the customer base. For instance, at The Big Chill Café, I created an omnichannel marketing campaign from the ground up. This involved strategizing discount programs, overseeing digital and field marketing initiatives, and securing industry partnerships. As a result, our client base increased by 20% annually. Throughout my career, I have integrated multiple marketing channels to create holistic customer experiences. As an example, I collaborated with the Saavn app leadership to chalk out a brand revamp strategy. This involved redesigning the marketing assets, restructuring the pricing plan, and deploying powerful marketing strategies, such as paid social media and radio advertisements. As a result, I generated buzz for the app, subsequently increasing brand equity.