Mayank Sinha
Noc Analyst at Syniverse
Based in Bengaluru, India
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Seniority
Staff
Department
Information Technology
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
2K
Contact information
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m•••••••@syniverse.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Mayank Sinha
As a dedicated professional with a proven track record in driving seamless client implementations, I have consistently served as a primary point of contact, guiding clients through data collection, submission, and application processes. By leading UAT, delivering end-user training, and fostering strong stakeholder collaboration, I improved customer satisfaction by 30% and ensured efficient project execution aligned with client goals. My expertise in identifying and resolving complex challenges, optimizing processes, and maintaining high service standards has contributed to a 99% SLA compliance and enhanced operational performance. I am passionate about delivering client-focused solutions and driving continuous improvements in every project I lead.
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