Mayur Nambiar

Background

About Mayur Nambiar

Customer Service Expert | HR Enthusiast | Admin Support | Based in Dubai With 3+ years of experience across customer service, administration, and sales support, I specialize in creating smooth, people-focused processes. Most recently, I worked as a Senior Customer Service Executive in Dubai's entertainment and gaming industry, where I honed skills in CRM systems, documentation, coordination, and client communication—all key to thriving in HR and office support roles. Backed by a Bachelor’s in HR Management and certifications in Talent Acquisition (HRCI) and HRM (Udemy), I’m actively transitioning into Human Resources and Administrative roles. I bring a frontline perspective on customer needs with a growing strategic understanding of employee experience. Key achievements: Improved customer retention by 15% at Ewings through relationship-building and follow-ups Contributed to a 20% rise in satisfaction scores via empathetic service at Credence Maintained 0% error rate while processing loan applications at TCS I’m known for being detail-oriented, well-organized, and an empathetic communicator. Whether it's onboarding support, maintaining employee records, managing schedules, or coordinating office tasks, I bring a proactive and collaborative mindset to every challenge. Open to HR & Administrative roles in the UAE. Let’s connect if you’re looking for a team player who can support both people and process with purpose!