Mayur Thakur

Background

About Mayur Thakur

Program Manager at Tata Consultancy Services (TCS): Leveraging 18+ years of experience in the field of Networking, Telecommunications, Project management, Datacenter migrations, product development management, customer support & granted technology patents holder. Currently working as a Program Manager in Tata Consultancy Services (TCS- CMM level 5 company and India leading service provider) located in Dallas Texas. Coordinating with client partners in USA, EU and worldwide.• Granted Patents holder: Networking, 4G-5G, PMR domains.• Experience in 2G to 5G wireless technologies.• Cloud Computing: GCP, Microservices, Kubernetes.• Management: Creating and tracking project progress.• Attending and conducting Process Audits and Project Management reviews for the projects.• Resource and Knowledge Management: Appraisals, team building, domain and competency building.• Cross functional management: Providing guidance to project team members. Handling escalations.• Risk Analysis and mitigations.• Stakeholder Management.• Work as a Liaison between Ericsson and TCS for onsite co-ordination as a SPOC for MTX program.• Design Estimation and risk management.• Agile (Scrum/Kanban) and waterfall project handling. • L1 and L2 support Handling escalations, critical decision making while handling cases or bugs at actual customer site. • Design Maintenance: Providing bug fixes.• Feature requirement analysis.• Feature Design, Documentation, Patching, reviews.• Research, publications and patents.• Propose various Improvements, innovations, Proof of Concepts (POCs).