Mega Wati
Client Representative at Pt Global Infotech Solution
Based in Indonesia
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Seniority
Staff
Department
Customer/Client Service
Location
Indonesia
Industry
IT Services and IT Consulting
Company size
110
Contact information
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m•••••••@global-infotech.co.id
Phone
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Background
About Mega Wati
Laboratory Assistant Fermentation Technology (2015)- Prepare materials and assemble, disassemble, clean and store equipment needed for individual and group laboratory experiments- Schedule preparation of lab experiments- Store and dispose of hazardous wastes using safety procedures- Assist in informing faculty and staff of proper hazardous waste disposal procedures- Maintain Material Safety Data Sheets in an organized, accessible fashion- Enforce lab safety codes in all science lab areas to assure student and employee safety- Communicate with science faculty regarding special needs and maintenance of laboratory facilities- Maintain inventory system of all science supplies and special equipment - Coordinate purchasing of all science supplies and special equipment with division chair- Coordinate maintenance of laboratory equipment (service or replace). Client Representative – PT. Blue Power Technology (2017-now)- Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders - Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments - Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis - Monitor and analyze customer’s usage of our product - Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships - Manage and develop client accounts to initiate and maintain favorable relationship with clients- Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments. 2017- now
Decision-makers
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