Melanie Rumball

Background

About Melanie Rumball

A detail-oriented and commercially focused leader, legal practitioner and privacy professional with a collaborative approach to stakeholder engagement. Complaint management specialist with a strong focus on activities that add value and that enable an organisation to meet its strategic and financial objectives. KEY STRENGTHS Known for possessing an engaging written and oral communication style that influences stakeholders. Known for producing high-quality written briefings, reports and correspondence. Recognised as a subject matter expert, relied upon to evaluate relevant and complex legal issues through statutory interpretation and legal research. Recognised as a risk & compliance specialist, highly skilled at creating legal and compliance frameworks (policy, standard work, and audit programs) that identify risks and implement solutions that mitigate or eliminate risks. Known for providing customer focused legal advice that proactively protects an organisation. Highly skilled in drafting, reviewing, and negotiating contracts for customers and suppliers. Effective leadership style that develops capability in teams to deliver programmes of work against competing priorities. Known for conducting high quality and thorough internal investigations in fraud, misconduct and HR matters. Highly skilled in managing and responding to internal and external complaints.