Melanie Saunders

Background

About Melanie Saunders

Executive Assistant to the COO and CAO; People Leader; Supporting Senior Leaders in Operations and Support Departments across the agency. Experience in Multi-locational Administration and Human Resources, with expertise in event and travel planning, calendar and records management, digital filing systems, communication, and project coordination. Keynote Speaker and facilitator in Agency Leadership Training. Skilled in office management, continuous quality improvement, client retention management, financial sales, remote access data retrieval and distribution, legal coding and unitization. Trained in task and project management, interpersonal communication, computer and internet technology, business management and operations, litigation support, early childhood education, and government compliance per foster care and daycare facilities. Recognized for success in managing high volume documentation with precision, meticulous detail and accuracy. Organized central leadership support resources using internal platforms resulting in collaborative knowledge transfer. Developed client data processes, and formats for coding and transcription, each resulting in improved efficiency. An approachable leader, manager and employee who creates positive working environments with the utmost integrity and confidentiality. Experienced in Automated Information Systems, Virtual Meeting and Event Platforms, SharePoint, Asana, Google Workspace, Workday, Paycom, Concur, Mac iOS, Linux, Windows Operating Systems, ZoHo, Jira, Microsoft Word, Excel, PowerPoint, Access and Outlook.