Melanie Teo
IT Project Executive & Business Analyst at Watsons Malaysia
Based in Federal Territory of Kuala Lumpur, Malaysia
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Seniority
Other
Department
Other
Location
Federal Territory of Kuala Lumpur
Industry
Retail
Company size
2.8K
Contact information
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m•••••••@watsons.com.my
Phone
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Background
About Melanie Teo
Experienced IT project professional with a background in managing large-scale transformation initiatives across banking and retail. Previously involved in core system transformation and enterprise-wide initiatives in the financial sector. Currently at Watsons, I focus on marketing and customer experience enhancements — including marketing automation, CRM integrations, and customer service ticketing system improvements. My role spans project management, business analysis, test script writing, UAT coordination, and PMO support. I manage projects from initiation to go-live, working closely with vendors, technical teams, and business stakeholders to ensure smooth delivery.
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