Melano Maisuradze
Head of Call Center at Თბილისი Ენერჯი Tbilisi Energy
Based in Tbilisi, Georgia
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Seniority
Director
Department
Operations
Location
Tbilisi
Industry
Oil and Gas
Company size
100
Contact information
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m•••••••@te.ge
Phone
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Background
About Melano Maisuradze
Experienced Customer Service Manager with a demonstrated history of working in the utilities industry. Skilled in Negotiation, Analytical Skills, Customer Service and Strategic Planning. Skilled in data processing (Excel and various software), business process improvement, and drafting technical tasks. Implemented emergency call service programs and developed business process guidelines. Experienced trainer and mentor with self-prepared training materials. Managed regulatory documentation and production orders. Independently led the implementation of a company call center system, including employee training. Developed KPIs for different structural units.
Decision-makers
Other people at Თბილისი Ენერჯი Tbilisi Energy
- BGC-Team
Bezhan Gurgenidze
Chief Financial Officer · Finance & Accounting
- IADirector
Irma Arevadze
Director of Administration · General Business & Management
- DBStaff
Davit Babluani
Technician · Operations
- AAOther
Ana Arevadze
თბილისი ენერჯი Tbilisi Energy · Other
- MDManager
Mikheil Diasamidze
Data Center Head · Other
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