Melis Karul

Background

About Melis Karul

As being part of Rockwell Automation EMEA leadership team, my mission is to champion customer satisfaction through strategic leadership and supply chain innovation. The focus is on elevating the customer experience in B2B environment by increasing delivery performance, raising the voice of the customer score, and reducing customer effort. With a history of team management and expertise in collaborative problem solving and project management, our team strives to expand market share and ensure operational excellence. In collaboration with partners and strategic customers, we have designed strategies that have significantly improved processes and customer maturity. The organization benefits from my application of an integrated marketing communications approach, which I have through my MBA and over a decade of professional experience. I am highly committed to fostering customer loyalty by differentiating our brand through exceptional customer service and continuous improvement.