Melissa C.
Chief Operations Officer & Marketing Director at Coal Creek Oral Surgery & Dental Implant Center at Coal Creek Oral Surgery & Dental Implant Center
Based in Denver, United States
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Seniority
Other
Department
Other
Location
Denver
Industry
Medical Practices
Company size
5
Contact information
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m•••••••@coalcreekoms.com
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Background
About Melissa C.
Healthcare Leader | Chief Operations Officer| Specialty Dentistry Strategist | Business Growth & Team Development Expert With over 25 years of experience in healthcare— Experienced in optimizing dental practice operations, enhancing team performance, and driving business growth through strategic marketing, training, operational excellence, and innovative team development. I have a proven track record of transforming dental practices by aligning business operations, team dynamics, and marketing strategies with the unique vision of each doctor. Expertise & Achievements Business Development & Growth • Designed and implemented customized analytics and growth systems, leading to a doubling of annual production and collections in private practices, even in competitive markets. Talent Acquisition & HR Strategy • Developed structured hiring systems to attract top-tier talent aligned with practice goals. • Created and managed comprehensive HR strategies to support long-term growth and stability. Team Engagement & Performance • Designed and led programs that foster team development, accountability, and engagement. • Provided coaching and training that resulted in overall team success of 86%+ in case acceptance. Marketing & Brand Strategy • Established and managed online presence, social media, and networking campaigns to drive patient acquisition and practice visibility. Core Competencies 15+ years in management, leading teams of 10-50 people 15+ years in dental specialties & consulting 15+ years in marketing strategy, social media management, and networking Expertise in case acceptance training, treatment coordination, and patient retention Roles & Leadership Experience Operations Manager | Consultant & Trainer | Specialty Dentistry Strategist Marketing & Growth Expert | Team Development Leader Experienced in optimizing dental practice operations, enhancing team performance, and driving business growth through strategic marketing, consulting, and training. Expertise: Practice Operations & Growth Strategies Specialty Practice Management & Consulting Marketing & Social Media Strategy Team Training & Development Treatment & Insurance Coordination Known for my honesty, dependability, and relentless drive, I am committed to building thriving teams and successful practices. Passionate about empowering dental teams and private practice owners to achieve efficiency, profitability, and exceptional patient care. Let’s connect! Enneagram 8 I Core Strengths Motive -H-U-B Conflict G-R-B I Myers & Briggs- ENTJ
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