Verified recordSoftware Development

Melissa Debertin

Business Analyst at Pointclickcare

Based in Canada

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Seniority

Staff

Department

General Business & Management

Location

Canada

Industry

Software Development

Company size

2.3K

Contact information

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Email

1 credit

m•••••••@pointclickcare.com

Phone

5 credits

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Background

About Melissa Debertin

I am a proactive and detail-oriented Project Coordinator and Business Analyst with a strong foundation in Agile methodologies, cross-functional team collaboration and driving business solutions. With experience leading requirements gathering sessions, mapping business processes, and supporting project delivery across diverse industries, I bring a passion for problem-solving and continuous improvement. My strengths lie in bridging the gap between business needs and technical solutions, coordinating tasks across departments, and ensuring stakeholder alignment at every phase. I have supported end-to-end project lifecycles, contributed to UAT processes, and driven the adoption of CRM tools. I thrive in collaborative, fast-paced environments where adaptability and clear communication are key. Core Skills: Agile & Scrum | Project Coordination | Salesforce | Business Analysis | Process Mapping | QA & UAT | Communication | Stakeholder Engagement | JIRA | Confluence

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