Melissa Hauser

Background

About Melissa Hauser

I am a registered nurse with over 20 years of experience in the healthcare industry. Quality and compliance are my passion and my mission. At Elevance Health, I lead a team of talented professionals who audit and coach national account associates and ensure adherence to unit, accreditation, and regulatory standards. My clinical background is in hematology/oncology, where I gained extensive experience in case management, quality assurance, and process improvement. I have successfully implemented customized auditing materials for new accounts and programs, initiated and evaluated current processes and metrics, and participated in internal and external client audits. I excel at establishing rapport with internal and external customers, fostering a professional and collaborative working environment, and delivering accurate and timely results.