Melissa King

Background

About Melissa King

I have a combined 30 years of sales, marketing and business development experience. With the many teams I oversaw, I demonstrated a high-level of knowledge running major sales, event execution and marketing plans while working closely with team members and those in management. I possess the ability to maximize and stay within established budgets while increasing the overall exposure and reach of the organization’s mission. I have created strategic plans that identify solutions and best practices to address key business challenges and opportunities in order to meet organizational objectives. I thrive while working in and creating an energized environment and have successfully managed multiple sales, international and domestic events, and marketing projects simultaneously. I have effectively increased exposure over various marketing and communication mediums including: social media, digital marketing platforms, email, web, SEO strategies, and face-to-face customer interaction. My teams understood the power of prayer and dependence on Jesus for guidance and favor in every plan. As a result, these strategies realized a 19% increase in event attendance within a one-year span. My many years as the director of a customer service oriented call center has made me proficient in training entry-level to well-experienced employees. I have successfully trained a 250+ inbound and outbound call center in: sales cycle, national and international processes, communication, CRM applications, Microsoft programs, customer relations, and organizational policies and procedures. The experience gained in a financial institution has given me a well-rounded view of international and domestic banking procedures, which would be valuable in both professional and personal settings.